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Office Manager for Pediatric Surgery | Children's Medical Center | Dallas, TX
Office Manager for Pediatric Surgery
JOB DESCRIPTION
General Purpose
Responsible for managerial, administrative, and operational functions of
the Pediatric Surgery office; supervision of administrative assistant
and coordinator positions; budgetary and financial accountability;
responsibility for office needs including clinical and academic
activities; provide assistance with program enhancement and new program
development. Strong collaboration with the divisions of ambulatory and
perioperative services, and the school of medicine academic department.
Reporting Structure
Reports to Director of Surgery Administration. Accountable to Division
Director of Pediatric Surgery, Pediatric Surgery Faculty, and Children's
Leadership Team.
Pediatric Surgery Overview
The Division of Pediatric Surgery is one of the largest providers of
pediatric general surgery in the North Texas Region. The Division has 9
faculty surgeons who care for over 5,000 outpatients annually, and
perform over 4,000 surgeries each year. The Division is responsible for
carrying out the clinical, teaching, and research missions of the
University of Texas Southwestern Department of Surgery, Division of
Pediatric Surgery. The Pediatric Surgery team works in partnership with
the faculty and other clinical and nonclinical teams to ensure the best
care experience possible for patients and families.
Main Job Tasks and Responsibilities
- assign and monitor administrative responsibilities and tasks among office staff
- allocation of resources to ensure appropriate workload distribution
- coordinate office scheduling activities to ensure optimal productivity
- manage projects related to office programs and processes
- implement procedural and policy changes to improve operational efficiency
- prepare operational reports and schedules to ensure efficiency
- prepare, analyze, and monitor financial budgets
- monitor and maintain office supplies inventory
- review and approve office supply acquisitions
- maintain a safe and secure working environment
- handle customer inquiries and complaints
- manage internal staff relations
- evaluate and manage staff performance
- recruit and train office staff
- organize orientation and training of new staff members
- ensure office policies and procedures are being adhered to
- coach and discipline office staff
- manage administrative academic/faculty affairs
- maintain faculty human resources and educational records
- coordinate and maintain faculty credentialing
- maintain faculty databases
- coordinate faculty teaching activities and programs
- ensure security and confidentiality of office data
- ensure filing systems are maintained and current
Education and Experience
- bachelor's degree in healthcare, business, or related field, or equivalent work experience
- minimum three years of management experience in healthcare department/program setting preferred
- exposure to day-to-day operational and administrative functions
- proven ability to perform in a high pace setting
- advanced computer skills including use of MS Office software products
- skilled in customer service interactions
- knowledge of task prioritization/project planning and management
- knowledge of business and management principles
- knowledge of financial management
- knowledge of human resources management practices and procedures
- knowledge of medical billing and coding practices and procedures
preferred
Key Competencies and Behaviors
- business acumen
- judgment and problem solving
- planning and organization
- work and time management
- delegation of authority and responsibility
- information gathering and monitoring
- coaching and evaluation skills
- communication skills
- problem analysis and assessment
- conflict resolution
- decision making
- attention to detail and high level of accuracy
- initiative
- integrity
- stress tolerance
- adaptability
- teamwork and collaboration
To apply for this position, please copy and paste the following link
into your browser address bar:
http://childrensmedicalcenterdallas.contacthr.com/22280494
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